So, Today was a pretty bad day. I guess I should have known because it was a Monday but normally my Mondays aren't that bad I guess because I just think about it being one day closer to the weekend!
So, I woke up with Adam, and it felt GREAT outside! I mean totally great!! I even got some laundry started, cleaned the kitchen and left for work, I was like super girl this morning. Once I got to work, it was BUSY!! I immediately had a difficult person. (There were already 4 cars in the drive thru before 8:50 AM) I knew it was gonna be a rough morning. I was only there until 2pm, so it was a short day. I had a lunch break from 12:45-1:15 so I locked my computer, cash drawer and left for my usual trip to Target. I got back from Target went inside and went to open my cash drawer and realized my key WAS GONE!!! I always stick it in my pocket and leave not thinking anything about it, so I frantically looked for it around the bank, went to my car and it was of course, nowhere to be found (it figures). I was freaking out, but trying to stay calm. Ok, I thought I will find it later and worry about it then. I got the spare key (which was in the big vault, which the manager and another girl had to go get :/ ) and decided to not think about it again-well I was thinking about it-what if it was in Target, what if I flushed it accidentally down the toilet, what if........ ?
While I was stressing, I ran a transaction for the wrong amount so I had to go back, reverse it and redo it. It was #317 and I reversed #173!!! DYSLEXIC MUCH?!?! So, now not only have I lost the key I have reversed the wrong transaction!! Could this day get any worse?!?? It just kept going downhill, we had a HUGE line so everyone was helping run transactions. I had to go get my teller manager and tell her my big mistake! ugh! I felt soo dumb I told her, "I should have just stayed at home today" So, she had to call the operations in Richmond because it just so happens one of the transactions I reversed was from Saturday and that work was already gone!!! UGH!!! so , the line backed up even MORE while she was trying to fix my MISTAKE!! :( Im really stressing now! So, she got off the phone with the girl in Richmond, and found a way to fix it, GREAT!!....I think! She has to go back and work on some more customers stuff and I wait, and wait and wait some more and more (I was supposed to get off at 2, didn't end up leaving until 3:15!) So, finally she was able to get away and come help me re-do the transaction. We did it and I think ok, Im ready to go no big deal. I go to balance, and my drawer is 150 over (the reversed transaction was for $150 ) So, I go back to get her help and she's so busy, so I have to go get the manager because something isn't right.
I go in to talk to her and I just break down. The key, the reversal it was just one too many for me. She kept telling me it was ok, that everyone has days like this. I just hate it, as soon as anything goes the wrong way I get freaked. I panic so easily! I hate it!
So, she has to get on the phone, call the teller operations ppl in Richmond AGAIN, let them know whats going on, and then they let her know what to do. Needless to say, it got fixed but it took FOREVER and took up a LOT of time! Today was just not my day, so I came home and ate chocolate cookies for lunch/ afternoon snack since it was WAYY past lunch once I got home.
Now, on to my missing key. I went back out to my car, retraced my steps in the bank and everything. I couldn't find it! I had to go in and tell her I couldn't find it. Ugh!
So, my day was pretty rough!
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